Support

We're here.

Whether you have a question about applying, your account, an introduction, or anything else — send us an email and a real person will reply.

Contact us

The fastest way to reach us is by email. We reply to every message:

General enquiries and applications:

apply@merydia.app

Safety concerns and reports:

safety@merydia.app

Merydia Digital Pty Ltd

ACN 698 772 315 · ABN 13 698 772 315

Australia

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Common questions

How do I apply?

Visit our Apply page. It takes about five minutes and no payment is required.

When will I hear back about my application?

Every application is reviewed by a person. We will be in touch by email once we have reviewed yours.

What happens after I am accepted?

You will complete identity verification and your profile will be reviewed by a person before you join the matching pool. We will guide you through each step.

Is there a subscription?

No. Merydia uses a credit system. You buy introductions and nothing renews automatically.

I think I have encountered a scam. What should I do?

Email safety@merydia.app immediately. You can also report to Scamwatch. If you have lost money, contact IDCARE on 1800 595 160.